Frequently asked Florida medical marijuana patient questions are answered right here.

  • Q: What can I expect during my appointment?

    Q: What can I expect during my appointment?

    A: Your appointment with a Healthy Partners physician is just like an appointment with your regular physician. You will be greeted by the Physician’s staff, asked to fill out a patient intake form, and you will be seen by the physician promptly. If you have medical records that show a prior diagnosis of a “qualifying condition”, the physician will review your records, ask you questions about your condition and overall health, and the physician will perform an examination as he/she deems necessary. If you are seeking a diagnosis for a qualifying condition, the physician’s examination may require additional testing.

  • Q: How do I get my medical records to you?

    Q: How do I get my medical records to you?

    A: First, if you have access to a “patient portal” through your doctor’s office, you may be able to download them from your portal. If you can download them, you can upload them to your HP Patient account (see your appointment confirmation email). If not, then you should call you doctor’s office and request them. You can either request that your doctor’s office fax them to us, or you can pick them up at your doctor’s office and bring them with you. Please see the location page of your Healthy Partners clinic for the fax number. We do not recommend emailing your personal health information.

  • Q: Do you accept insurance?

    Q: Do you accept insurance?

    A: In a word, no. While Healthy Partners physicians do accept various insurance plans, most insurance providers do not cover Physician Recommendation appointments. We do accept cash, credit cards, and money orders/cashier’s checks.

  • Q: What are ‘Qualifying Conditions’?

    Q: What are ‘Qualifying Conditions’?

    A: “Debilitating Medical Condition” means cancer, epilepsy, glaucoma, positive status for human immunodeficiency virus (HIV), acquired immune deficiency syndrome (AIDS), post-traumatic stress disorder (PTSD), amyotrophic lateral sclerosis (ALS), Crohn’s disease, Parkinson’s disease, multiple sclerosis, or other debilitating medical conditions of the same kind or class as or comparable to those enumerated, and for which a physician believes that the medical use of marijuana would likely outweigh the potential health risks for a patient.

  • Q: What do I need to bring to my appointment?

    Q: What do I need to bring to my appointment?

    A:

    • Returning Patients: Please bring your government issued photo ID, form of payment, and, if you have it, your MM Patient Card. Having your MM Patient Card is not mandatory and it does not matter if your MM Patient Card has already expired.

    • Level 1: Please bring your government issued photo ID, form of payment, and, if you have it, your MM Patient Card. Please either bring your medical records with you to your appointment, or have them faxed to the correct Healthy Partners Network office. Each office has its own fax number. Having your MM Patient Card is not mandatory and it does not matter if your MM Patient Card has already expired.

    • Level 2: Please bring your government issued photo ID and form of payment.

  • Q: How do I prove residency if I don’t have an ID?

    Q: How do I prove residency if I don’t have an ID

    A:To prove Florida residency:

    1. An adult resident must provide the department with a copy of his or her valid Florida driver license or a copy of a valid Florida identification card.

    -OR- If you do not have either a FL driver’s license or ID, you may provide a copy of TWO of the following that show proof of residential address:

    a. A deed, mortgage, monthly mortgage statement, mortgage payment booklet or residential rental or lease agreement.

    b. One proof of residential address from the seasonal resident’s parent, step-parent, legal guardian or other person with whom the seasonal resident resides and a statement from the person with whom the seasonal resident resides stating that the seasonal resident does reside with him or her.

    c. A utility hookup or work order dated within 60 days before registration in the medical use registry.

    d. A utility bill, not more than 2 months old.

    e. Mail from a financial institution, including checking, savings, or investment account statements, not more than 2 months old.

    f. Mail from a federal, state, county, or municipal government agency, not more than 2 months old.

  • Q: What are the State Filing Fees?

    Q: What are the State Filing Fees?

    A: As of October 1, 2017, the FL State filing fee is $75. Information on State Filing Fees can be found here.

  • Q: Where can I obtain my medication?

    Q: Where can I obtain my medication’?

    A: You can obtain your medication from a licensed medical marijuana treatment center

    It is worth noting that a physician may not issue a physician certification for more than three 70-day supply limits of medication, unless there is an absolute and justifiable reason for exceeding this limit. Exceeding this limit is reserved for the direst medical cases and is not typical practice

  • Q: I am wondering if my medical records were received?

    Q: I am wondering if my medical records were received?

    A: To find out if your medical records were received, please contact us and select “Medical Records” under “How can we help?” Please allow 24 hrs for a reply.

  • Q: If I have an expired card, am I considered a new patient?

    Q: If I have an expired card, am I considered a new patient?

    A: If you are a Returning Patient of Healthy Partners, then we have your medical records on file and you are NOT considered a new patient.

    If you are new to Healthy Partners and have your medical records, then you should select a Level 1 encounter.

    If you are new to Healthy Partners and DO NOT have your medical records, but your card expired within the past six months, you should still select a Level 1 encounter.

    If your card expired more than six months ago, you should select a Level 2 encounter.

  • Q: I am running late for an appointment, can I still come in?

    Q: I am running late for an appointment, can I still come in?

    A: If you are running late and you expect to arrive before our closing hours, then yes, please come. If you do not think that you will make it to our location before close, it is best that you reschedule your appointment.

  • Other common questions:

    Q: Money Orders or payments in someone else’s name – is this ok for appointments and/or state fee payments?

    A: Healthy Partners does not accept money orders as payment for appointments. If you intend to pay for your appointment with someone else’s credit card, the cardholder must be present.
    For information regarding state fees, please visit the Florida State website

    Q: Can Felon’s grow Marijuana?

    A: For information regarding legal issues, please visit the Florida State website

    Q: Can I have a Marijuana card and a Conceal Carry Permit?

    A: For information regarding legal issues, please visit the Florida State website.